Friday, August 19, 2011

Workaround to fix the Yahoo email 1299 Error

It appears as if many webOS users in our forums and around the world are having issues syncing their Yahoo email onto their webOS phones. You try to sync your email and all you get is a yellow triangle saying "Unspecified Error: 1299". Thanks to forum member 27, we have a little workaround that will allow you to get your Yahoo mail back to your webOS phone.

  • From within the email app, swipe down from the top-left and select "Preferences & Accounts"
  • Scroll down to the bottom to the Accounts section and tap on your Yahoo account
  • Scroll down to the "Remove account" button and tap it. This will only remove the Yahoo email account, not your entire Yahoo account if you have contacts, calendar or messaging added as well
  • After it was been removed, tap the "Add Account" button back on the "Preferences & Account" screen
  • Instead of selecting "Yahoo", choose "Email Account" at the top
  • Before inputting any info, tap the "Manual Setup" button
  • Input the data in the manual setup screen as follows:
    • Server Type: IMAP
    • Email Address : (your email address)
    • Incoming Mail Server: palm.imap.mail.yahoo.com
    • Username: (your full email address)
    • Password: (your password)
    • Encryption: SSL
    • Port #: 993
    • Outgoing Mail Server: palm.smtp.mail.yahoo.com
    • Use Authentication: ON
    • Username: (your full email address)
    • Password: (your password)
    • Encryption: SSL
    • Port #: 465
  • When you are done, tap on "Sign in"
  • You will be taken to a "Account Settings" screen. Just tap the "Create" button

At this point, you will have a generic email account that will be separate from your official Yahoo account, but it will now pull in your Yahoo email data!

Thanks to 27 in our forums for this tip

 


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